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Documentation

Find information, examples, FAQs and extensive descriptions of the data, curated by the survey teams.

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Help Center

Browse FAQs, guides and tutorials on common use cases.
Oct. 21, 2019 by L. Mannering
Oct. 21, 2019, 1:26 a.m. L. Mannering

Issue Reporting Guidelines

Read this article before submitting an issue to the service desk

Guidelines

You can report bugs, suggest features or contact us through out Data Central Service Desk: https://jira.aao.org.au/servicedesk/customer/portal/3

Please log in with your Data Central account. If you are having issues logging in, please contact us directly at via this email.

Please read the guidelines below before reporting a bug/contacting us.

Contact

If you've got a question about Data Central, try checking the Documentation for answers first. The service desk is for contacting Data Central with questions, feedback and ideas! If there is specific functionality you'd like to see implemented in Data Central, browse the current feature requests submitted by the community. You can vote on any similar suggestions, or submit a new feature request (visit our timeline to see the features we're currently working on).

Report a bug

Please be as detailed as possible when describing the issue you would like to report. Include a clear, concise description of the problem, and a set of instructions for replicating it.

If your issue pertains to the user interface, first ensure that your browser is not out of date. We support the current and previous versions of Chrome, Safari and Firefox (not IE). If you are running an outdated browser, please upgrade and check your issue again before submitting a bug report. If you believe your browser + version is supported, please provide information on your operating system as well as the browser + version you are using. Include the link from whatsmybrowser.org in your message to help us troubleshoot the issues you're experiencing.

Browse through the Docs to see if your issue already has an answer.

If you have a science-based comment or question about the data, email the survey teams directly using the contact details provided. Please only submit a bug report if you spot an issue with the UI or provenance of the data.

Known issues

  • The following bands currently do not work in the cutout (for various reasons, bad keywords, corrupt data etc): HST (all), Herschel_P100, CFHT, Spitzer (D10 only).
  • The cutout currently only supports single rgb per source generation.
  • The query builder is not currently live, but will be brought back in to a future release of Data Central.
  • Column ordering in the schema browser is not currently preserved.

Oct. 21, 2019 by L. Mannering
Oct. 21, 2019, 1:26 a.m. L. Mannering